Instructor

Whistleblowing & Reporting Concerns Learn how to identify unsafe practices and raise concerns through appropriate channels. This course covers whistleblowing policies, legal protections, and practical...

Duty of Care Understand your professional responsibility to act in the best interests of service users, including managing risks, raising concerns, and maintaining professional boundaries.

Dignity in Care Learn how to uphold and promote dignity through language, personal care practices, choice, and respectful communication. Real-life case studies are included.

Equality, Diversity and Inclusion Promote a respectful and inclusive care environment by understanding protected characteristics, unconscious bias, and how to support individuals from diverse backgrounds

Confidentiality & Data Protection (GDPR) Gain a practical understanding of GDPR in the care setting, including lawful data processing, data subject rights, and how to...

Record Keeping and Documentation Understand the importance of clear, accurate, and legal record-keeping in care. Learn about different types of records, confidentiality, and how to...

Person-Centred Care Planning Develop skills to create care plans that are tailored to an individual’s needs, choices, and preferences. This includes goal-setting, involving family/carers, and...

Understanding CQC: Key Lines of Enquiry (KLOEs) Gain detailed knowledge of the CQC’s five key lines of enquiry—Safe, Effective, Caring, Responsive, and Well-led. Learn how...

Pressure Ulcer Prevention Learn how to assess risk factors and implement preventative strategies including repositioning, nutrition, and skincare. This course also includes wound categorisation and...

Parkinson’s Disease Awareness Explore how Parkinson’s affects the nervous system, the progression of symptoms, and support techniques for improving mobility, communication, and daily living.

Diabetes Awareness Get a clear overview of diabetes types, symptoms, and treatments. Learn how to support diabetic clients with diet, medication, and monitoring, and recognise...

Stroke Awareness Understand the causes, signs, and long-term effects of strokes. The course covers immediate responses, rehabilitation strategies, and supporting individuals in their recovery journey.